1. Information We Collect

We collect information you provide directly to us, such as when you:

Fill out contact forms or request estimates
Submit photos of vehicle damage
Provide vehicle information (year, make, model)
Share contact details (name, phone, email)
Describe collision damage or repair needs

This information is used solely to connect you with qualified collision repair professionals and provide accurate estimates.

2. Analytics and Tracking

To improve our website and services, we use the following tracking technologies:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This includes:

Pages visited and time spent
Geographic location (city/state level)
Device and browser information
Traffic sources and referrals

Google Search Console

We use Google Search Console to monitor our website's performance in search results and identify technical issues.

Marketing Tags and Pixels

We may use marketing tags and pixels from platforms like:

Google Ads for conversion tracking
Facebook Pixel for audience insights
Other advertising platforms to measure campaign effectiveness

3. How We Use Your Information

We use the information we collect to:

Provide collision repair estimates and connect you with qualified shops
Respond to your inquiries and provide customer support
Improve our website functionality and user experience
Send you relevant information about collision repair services
Comply with legal obligations and protect our rights

4. Information Sharing

We may share your information with:

Collision Repair Shops: To provide you with estimates and services
Service Providers: Third-party companies that help us operate our website
Legal Requirements: When required by law or to protect our rights

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Your Right to Deletion

You have the right to request deletion of your personal information. We will delete your data when:

You request deletion via email to hello@bodyshopleads.com
The information is no longer needed for our services
After 2 years of inactivity (automatic deletion)

7. Cookies and Tracking

Our website uses cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Measure the effectiveness of our marketing campaigns

8. Third-Party Services

Our website integrates with third-party services that have their own privacy policies:

Google Analytics: Google Privacy Policy
Google Ads: Google Ads Privacy
Vercel (Hosting): Vercel Privacy Policy

9. Your Rights

You have the right to:

Access the personal information we have about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Opt-out of marketing communications
Restrict processing of your information

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

General Inquiries

Email: hello@bodyshopleads.com

Data Deletion Requests

Email: hello@bodyshopleads.com
Subject: "Data Deletion Request"